Recently I bought a Dell Vostro 1500 notebook, at first there were two problems: the left and right bottom corners were more bright than the rest of the screen and the hard disk made this “clicking” sounds as also reported on the Dell Ideastorm website, see this and this page. Apparently it is still not clear what the problem is. I’ve had my third hard disk (first a Samsung, after this two times a ToshibaFujitsu) and it is still not resolved.
Other than that (and maybe the glossy screen of which I’m not really a huge fan) it is a great laptop, supported very well by Linux (and Fedora 9). I ordered mine with Intel 965 video and Intel 4965 802.11n wireless to avoid problems with binary drivers or needing to play with NDISwrapper.
Everything just works, although the quirks for HAL needed to be updated to include some lines for the Vostro to make resume from suspend work without needing to switch VT’s, but they are already in hal-info git so it’s just a matter of time before they end up in Fedora I guess. Update (May 26): it is included in an update (hal-info) for Fedora 9.
To my surprise even the web cam, sound card and the card reader work out of the box. Accelerated X with Compiz work without problems, although sometimes some artifacts are visible but I guess that will be resolved in time, it’s not disturbing at all.
Hopefully Dell can fix this hard disk problem soon because *that* is annoying.
Update: I just received the 4th hard disk from Dell, this time a Western Digital WD2500BEVS. I’ll try this thing soon, very curious. So that makes three different hard disks so far:
- Samsung HM250JI
- Fujitsu MHY2250B
- Western Digital WD2500BEVS
- Hitachi HTS542525K9SA00
Also this Western Digital disk doesn’t solve the problem unfortunately. Dell will contact me tomorrow in search for another solution. I wonder what that can be 🙂
The fourth hard disk (in the list) is actually installed in the complete new laptop I got from Dell, the problem remains the same (clicking and rapidly increasing Load_Cycle_Count). It’s probably safe to say by now that the problem is not related to the used hard disk.
So a small recap of what happened until now (27th of May):
- I ordered a laptop @ Dell
- The screen is broken (the bottom 5mm of screen is clearly not well lit, more bright while corners are more dark then the rest of the screen). Also the hard disk makes these clicking sounds…
- Dell comes and replaces the screen and the hard disk
- The screen is better now, only has a dead pixel.
- Dell replaces hard disk again and screen as well. I end up with a good screen! Still, the hard disk is not OK.
- Dell sends me a new hard disk by UPS. I replace the hard disk, problem still not solved.
- Dell sends me a complete new laptop. This one still has the hard disk problems and I end up with the broken screen again in the same way as the first laptop I got.
I’m getting a bit tired 😉
Update (May 27th): after calling Dell today and being on the phone for nearly an hour they agreed to take back the laptop and give me a refund. I guess that will close this time wasting chapter. Hopefully they’ll refund soon so I can look for something else to buy. Maybe this time around I’ll spend some more to get a decent machine 😉
Update (June 4th): today I received the money back from Dell 🙂